Bali Building, N2 Riversdale, en route to Mossel Bay, Western Cape

Business Hours

Friday 8h00 a.m. – 17h00 p.m                           

Saturday 8h30 a.m – 15h00 p.m                                  

Sundays 8h30 – 16h00

 

Frequently Asked Questions

What are the delivery charges for orders from the Online Shop?

For orders less than R500, there is a R99 Flat Rate delivery/shipping fee. Shipping is free for orders over R500.

Which payment methods are accepted in the Online Shop?

Customers may make secure payments through PayFast or by Electronic Fund Transfers (EFT)

Do you deliver outside the borders of South Africa?

No, currently we don’t deliver outside the country.

Of course, you could always surprise someone in South Africa with a gift voucher or a stunning gift from our online shop which we will gladly deliver. (Remember the Flat Rate of R99 for orders of less than R500)

How secure is shopping in the Online Shop? Is my data protected?

Our Website is Https secure (Padlock) thus it is secure to make a payment via the platform.

What exactly happens after ordering?

After Payment has been confirmed, we ship/courier the items you have purchased to the address you have specified.

What if I have made a transaction but didn't receive a confirming email or any correspondence?

Kindly have a look in your Email’s Spam folder. It could be that the correspondence has ended up there.

Do I receive an invoice for my order?

You will receive all the necessary documentation regarding the purchase or transaction per email.

How do you deliver an online Gift Card?

We send the Gift voucher to the recipient’s email address. It contains the name of the giver, a personal message, the value of the Gift Card as well as the Gift Code.

How do I shop online with my Gift Voucher?

You will receive your online gift voucher via email. The voucher will contain a code as well as the value of the voucher. On the voucher is a brown action button which reads REDEEM. When you are ready to use your voucher, simply click on REDEEM. This action will take you, together with your code and the amount, directly into the online shop. Proceed with your online shopping like normal.

Do I need to use the full amount on my Gift Card or Voucher when making a purchase?

No, you can make more than one purchase on different occasions. Your balance will be kept available to be used at any later time or date. NB: Just remember that if the purchase amounts to less than R500 at a time, there will be a Flat Rate of R99 payable for delivery.

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